Set up your camera
Your board arrives ready to go — already prepared for Senticomm. You only need power, home Wi‑Fi, and your family account. Use 2.4 GHz Wi‑Fi.
- Create your Senticomm account On your phone or computer (on home Wi‑Fi), open Senticomm and sign up. If you have a kit code from the box or your order email, enter it at sign-up — that unlocks your home. Relatives without a kit can sign up and join with your family invite instead.
- Plug the camera in Connect the board to a USB‑C power plug (wall charger or spare USB port). Wait about 30 seconds. A light on the board means it has power. It will create a setup network named Senticomm-Setup-… — don’t join that yet.
- Generate a pairing code (still on home Wi‑Fi) Open My cameras, log in, tap Generate pairing code, and note the 6-digit code. You need home Wi‑Fi for this step — you can’t reach the website from the camera hotspot.
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Join the camera’s setup Wi‑Fi
On your phone, open Wi‑Fi settings and join Senticomm-Setup-…. A setup page should appear. If it doesn’t, open the browser and go to
http://192.168.4.1. - Connect it to your home Wi‑Fi On the setup page, pick your home network, enter the Wi‑Fi password and the 6-digit pairing code from the app, then tap Save & Connect. The camera will restart and join your home Wi‑Fi.
- Leave the setup network On your phone, disconnect from Senticomm-Setup-… and join your home Wi‑Fi again.
- Find your camera Open My cameras, wait about 30 seconds, then refresh if needed. Tap your camera to open live view.
- Optional: Safe & Well In the app, turn on Safe & Well if you’d like a gentle family reminder when there’s no morning movement at the door or hallway.
Setup Wi‑Fi not showing?
The camera may already be on home Wi‑Fi — skip ahead to “Find your camera”.
Otherwise use factory reset below.
Start setup again (factory reset)
Use this if you typed the wrong Wi‑Fi password, moved house, or pairing is stuck.
Open the case first: the cardboard eco case is sealed for day-to-day use. Open the hinged back flap (or peel the access sticker if your kit has one) so you can reach the small BOOT button on the board and the USB‑C socket. You don’t need to take the board fully out.
At power-on: hold BOOT, then plug in USB‑C (or press reset while holding BOOT). Keep holding about 2–3 seconds until Senticomm-Setup-… appears.
While already powered: hold BOOT for about 5 seconds until the camera restarts into setup.
Close the flap again when you’re done. Then on home Wi‑Fi, open My cameras → Generate pairing code, join the setup network, enter Wi‑Fi plus that code, and leave the hotspot.
Open the case first: the cardboard eco case is sealed for day-to-day use. Open the hinged back flap (or peel the access sticker if your kit has one) so you can reach the small BOOT button on the board and the USB‑C socket. You don’t need to take the board fully out.
At power-on: hold BOOT, then plug in USB‑C (or press reset while holding BOOT). Keep holding about 2–3 seconds until Senticomm-Setup-… appears.
While already powered: hold BOOT for about 5 seconds until the camera restarts into setup.
Close the flap again when you’re done. Then on home Wi‑Fi, open My cameras → Generate pairing code, join the setup network, enter Wi‑Fi plus that code, and leave the hotspot.
Where to put it — no drilling
Sit it on a windowsill looking out, or stick it to the glass indoors. No holes in brick or doorframes — suited to renters, flats, and places where fixed doorbells aren’t allowed. Keep it indoors and dry (cardboard eco case), with a clear view, and within range of your 2.4 GHz Wi‑Fi.
About the eco case
Your kit uses a thick fold cardboard enclosure instead of a plastic shell — lighter to ship and easier to recycle. Handle gently; don’t leave it in damp places or outdoors.
USB‑C and the BOOT button are reached via the hinged back flap (or marked access sticker) when you need to power, flash, or factory-reset — see above.